SmettiAmo

Data management

Three different operations.

Starting the journey again, disabling Cloud backup and permanently deleting all data have different effects. Choose the operation that matches what you want to keep.

  1. Start the journey again

    Removes the current journey and returns to initial journey setup. It is not the same as deleting the cloud account.

    • deletes journey events, progress and settings;
    • in Cloud mode, also deletes and verifies cloud events and the journey backup;
    • in Cloud mode, retains the Google-linked Firebase identity and root technical heartbeat;
    • cannot be undone.

    SmettiAmo on your phone → Settings → Backup and data → Data management → Start the journey again

  2. Disable Cloud backup

    Removes the cloud copy and associated Firebase identity but keeps the journey on the phone and Watch. You can continue in Device-only mode.

    • deletes and verifies Cloud Firestore events, journey backup and heartbeat;
    • deletes the Firebase Authentication identity and clears relevant credentials, cache and cloud state;
    • does not delete your Google account;
    • the deleted cloud copy cannot be recovered.

    SmettiAmo on your phone → Settings → Backup and data → Data management → Disable Cloud backup

  3. Permanently delete all data

    Deletes the Firebase account and all associated SmettiAmo data from the cloud and devices.

    • deletes and verifies Cloud Firestore events, journey backup and heartbeat;
    • deletes the Firebase Authentication identity, not the Google account;
    • clears the local database, preferences, cache, pending operation state and temporary files generated by the app where present;
    • wipes the Watch immediately when reachable, or when it reconnects;
    • returns the phone to complete onboarding and cannot be undone.

    SmettiAmo → Settings → Backup and data → Data management → Permanently delete all data

Connectivity, interruptions and an offline Watch

Deleting cloud data requires connectivity. If destructive cloud work is interrupted, the operation remains pending and new cloud uploads stay blocked. It can continue after reconnection and, when necessary, reauthentication with the same account.

If the Watch is offline, its wipe completes when it becomes available again. Wait for completion before uninstalling the app. Uninstalling or clearing app data alone does not delete a cloud account.

Request deletion without app access

You can request deletion without reinstalling or reopening SmettiAmo. If you enabled Cloud backup, preferably write from the same Google email address used for the backup. Only additional information that is proportionate and necessary to verify the request may be requested.

Request deletion without access to the app

If the button does not open your email client, write directly to privacy@smettiamo.app using the subject “SmettiAmo data deletion request”.

The request initiates deletion of the Firebase identity and removes the associated SmettiAmo cloud data, not your Google account. Any provider technical logs or backup copies follow the periods described in the privacy policy. Requests are handled without undue delay, ordinarily within one month. You will be told if a lawful extension or further information is required.

Contacts and details

For questions, email privacy@smettiamo.app. To understand which data is handled, read the privacy policy.