Support

Something not working? Let us know.

Technical support and privacy requests use different contacts, so you can choose the right channel.

Technical support

Email support.

For problems with the Android app, Wear OS or synchronisation. You choose the message text and any attachments.

support@smettiamo.app

Optional technical details

In the app, you can choose whether to include a technical report. It is optional and contains only:

  • app name;
  • version name and version code;
  • Android version and SDK level;
  • device manufacturer and model;
  • app language;
  • cloud status;
  • report generation timestamp and timezone.

You can also use the Prepare a bug report page, which composes an email in your mail client without sending content to a website backend.

Privacy and deletion

For personal-data requests or to request deletion without app access, email privacy@smettiamo.app. Deletion requests and the relevant steps are explained on the dedicated page.

Communication retention

Support and privacy emails are retained only for the time needed to handle the request and applicable obligations. You may request deletion at privacy@smettiamo.app, except for information that must lawfully be preserved.

Non-medical support

SmettiAmo support can help with the product. It cannot provide diagnoses, clinical advice or emergency assistance. For health questions, contact a qualified professional or your local emergency services.